Demers
Millenium ML146E
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Demers
Mirage LTE
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Demers
Mystere MX160E
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Demers
Migration CXF-MED
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Demers
Sin Fronteras MA59
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Demers
Renaissance
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Demers Ambulances
Corporate profile
Demers Ambulances is the only ambulance manufacturer in the world to devote all its efforts in the production of top-quality emergency vehicles that meet the highest quality standards in the industry.
By working closely with the health sector, Demers Ambulances has gained the expertise and the experience which enables it to offer its customers and end-users a range of vehicles specifically adapted to particular market realities and needs. By doing so, the company contributes actively to save countless lives and improve the quality of life of many surviving accident victims.
Since its founding by Paul Demers in 1960, Demers Ambulances has become one of the most prestigious ambulance manufacturers in North America.
Objective and Strategy
Already among the leading ambulance manufacturers in technical innovations and vehicle design and construction, Demers Ambulances intends on maintaining its status and, in the next few years, become the world leader.
This objective inspires each Demers Ambulances team-member. It influences the company structure and plays a vital role in its decision-making process and the implementation of its strategy. The latter rests in great part on the innovative thinking of its staff and its uncompromising search for excellence, and it enables the company to foresee the future with great confidence. In fact, this vision is what carries Demers Ambulances towards such success.
Research and Development
Research and development are essential parts of Demers Ambulances' philosophy and have proven to be vital components of its development strategy. Every year, the company makes major time and money investments in research and development.
Particular attention is dedicated to vehicle technical analysis and unit fabrication processes. This pursuit for constant improvement promotes innovation by means of the latest technological advancement. Close ties with suppliers and partners allow Demers Ambulances to offer vehicles meeting the highest standards of quality in the industry.
Demers Ambulances' long and productive collaboration with renowned automotive designer Paul Deutschman underlines all the attention given to vehicle design. By always considering issues such as different applicable safety standards, ease of maintenance and assembly, and user-friendly ergonomics, the exceptional and innovative product design of Demers Ambulances places the company in a class of its own. Thus, it is not surprising to see their engineers and technicians working today on tomorrow�s ambulances with this same concern for perfection.
Production
In order to reach its growth objectives, Demers Ambulances had to increase its production capacity. It was with this perspective that the company decided in 1999 to implement a plan to modernize and increase its installations and production facilities. Consequently considerable amounts were invested to improve the assembly line and the equipment.
By the time the 2004 models' production began, Demers Ambulances had the necessary means to ensure its long-term development and growth. Installations included the Service Center and a high-tech assembly plant.
More than 100 employees worked on product assembly while overseeing and upholding product quality control.
Human Resources
Demers Ambulances understands the positive effects stemming from the sound and respectful management of human resources and the importance of strong corporate loyalty among its staff.
The company has therefore established a set of measures enabling it to hire and retain a qualified and motivated workforce.
Many actions, such as pay equity, only confirm the company's perspective about this issue. Measures include the following:
- evaluation of aptitudes and competence upon hiring;
- plan for continuing training;
- self-evaluation system;
- reward and bonus grid;
- flexible work schedule.
Sales Team and Product Distribution
Marketing of Demers Ambulances vehicles rests mainly on its sales force which activities are directed from the head office in Beloeil, Quebec, Canada. The sales force relies on a distribution network extending across Canada, into the United States and several overseas markets.
After-sales Service and Genuine Parts
Manufacturing the best ambulances in the world is useless unless the technical support needed for their everyday use is available. Demers Ambulances' After-sales Service Department offers its customers top-level technical support and ensures that the high standards established by the company are met. A team of qualified technicians relies on the latest information and diagnosis technology in order to reduce unit downtime while providing total customer satisfaction.
Demers Ambulances also makes available to its customers a complete range of genuine replacement parts designed to maintain high level product performance and integrity. These genuine replacement parts meet the same stringent standards and specifications as factory-installed items while providing OEM reliability, fit and design.
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Demers Ambulances
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